GAME FREAK

privacy policy

This Privacy Policy sets out how GAME FREAK inc.(hereinafter referred to as “we”, “as”, and “our”) collect and process gameplay data, which we obtained from you through the game Pocket Card Jockey: Ride On!(hereinafter, “the game”), and personal data you provide when you contact us to inquire about the game.

If you have any questions about this Privacy Policy or our use of your personal data from your inquiry about the game, you can contact us using our inquiry form at the end of this page.

What is Gameplay Data

The game collects gameplay data as you play the game in order to track game progression, to allow save game data across Apple devices, register achievements, and register to leaderboards. The data we collect cannot be used to identify you.

This Gameplay Data is stored on Apple services such as iCloud and GameCenter for game saves and progress and GameCenter for achievements and leaderboards, and its use is governed by Apple’s policies.

You can decline to store Gameplay Data in iCloud or to send data to Game Center. To turn off iCloud, you must turn off iCloud in Apple settings for the game. To stop sending data to Game Center, you must sign out of Game Center in apple settings. As a result, you can only play in offline mode where your saved data is not shared across other devices, and also your progress in game achievements and leaderboard will not be updated.

How we collect and use your personal data

We will collect any personal data that you provide to us when you contact us through our customer request form, email or over the phone, including any information that you include in your correspondence with us. In certain circumstances, we may also receive personal information from third parties, for example, when someone sends an inquiry to us on your behalf or with your permission.

We will use personal information to:

provide you with the information you have requested and to reply to any correspondence you have sent to us in relation to the game;
manage our relationship with you, which will include notifying you about changes to this Privacy Notice; and comply with our legal obligations and enforce our legal rights, including sharing your information with our technical and legal advisors.

Who may we share your data with

We do not sell your personal data. However, we may disclose it to certain third parties such as our suppliers and service providers who we engage to process data on our behalf. We may also need to share your data with regulators, government bodies, and other authorities as well as other third parties (including professional advisers, courts, law enforcement agencies and government agencies) where necessary to enable us to enforce our legal rights, or to protect our rights, property or safety or where such disclosure may be permitted or required by law

How we transfer your personal information abroad

We are located in Japan. As such, the personal data you provide to us will be stored and processed by us in Japan. Where we make onward transfers of your personal data to other countries, we will take steps to ensure that adequate safeguards are in place to protect your personal information and to make sure that it is treated securely and in accordance with this Privacy Notice.

How we protect your personal data

We have put in place appropriate security measures to prevent your personal data from being accidentally destroyed, lost, used or accessed in an unauthorised way. We also take steps to ensure that we retain your personal data for only as long as it is necessary to fulfil the purposes we collected it for, taking into account the amount, nature and sensitivity of the data. Unfortunately the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of data transmitted over the internet.

Storing and deleting data

Personal Data you provide us is being stored and deleted in compliance with privacy requirements. All data will be de-identified or deleted if no longer required for the purposes mentioned above, unless further retention is required by law.

Our Policy Towards Children

The Game collects, uses, and discloses data from children in the same way as for other users, as described in this policy. The game use of children’s data is limited to support internal operations of the Game. If you are a parent, you can decline to have that data collected from your child by turning off iCloud for our game and signing your child out of GameCenter.

Your rights

You have certain rights over the personal data we hold about you, including certain rights to access, update, rectify, limit or erase the personal data we hold about you. In certain circumstances, you also have rights to withdraw your consent to processing, or to object to us processing on the basis of our legitimate interests. To exercise your rights, please contact using the details set out at the end of this Privacy Policy, and we will comply with your request unless we have a lawful reason not to. You may also lodge a complaint with the relevant authority in your country of work or residence but we ask that you speak to us first to try to resolve any issues using the contact details set out at the end of this Privacy Policy.

Contact

For inquiries regarding this Privacy Policy, or to request disclosure, correction, or deletion of information, please contact the department in charge of this Privacy Policy using the inquiry form. Confirmation of identity may be required.

Privacy Policy Inquiry Form